OUR PRODUCT IS HAPPY CLIENTS
We're an integrated marketing and advertising agency, right in the heart of downtown San Francisco. Unlike most agencies that say they practice “media neutrality” and create “paradigm-shifting work,” we simply like to say, “We make clients happy.” Whether we’re delivering cross-channel campaigns, data-driven insights, or a much-needed high-five, we do it because watching clients succeed is our passion.
If you're looking for a team that combines world-class branding with high-level GTM strategy, HERO sets the gold standard.
I really enjoy working with the HERO team. You're all so talented! I trust that any project assigned to you will be executed incredibly well.
HERO is an incredibly valuable partner to us. They are highly effective, genuine brand custodians, and exemplary problem solvers.
I LOVE your pricing model. I know exactly how much something costs and never have to question the hours.
Our website and brand are a bazillion times better thanks to HERO. If I knew a number bigger than bazillion, I'd use it.
What makes HERO stand out is their willingness to go the extra mile. Even with project gaps, their team always finds a way to move things forward.
HIGHEST-EVER SATISFACTION RATINGS 2 YEARS IN A ROW
The results are in, and they're the best we've ever seen! Our Annual Client Satisfaction Survey returned a near-perfect 5.0 out of 5.0 scores across key performance categories for both 2024 and 2025. That's our highest ranking in 14 years of business. Thank you to our incredible clients for their continued trust, and to our amazing team for making it happen.
Client Service: 5.0
Overall Value: 5.0
AWARDS & ACCOLADES
Creative Team: 4.9
Program Strategies: 4.95
